Privacy Policy

Privacy Policy

Introduction

Welcome to https://find-integrative-medicine-in-grand-rapids-kentwood-muskegon.fullyfitlife.com (referring to our website, ‘the Company’, or ‘we’). We are dedicated to providing an exceptional user experience while prioritizing your privacy and data security. This comprehensive Privacy Policy explains how we collect, manage, and protect the personal information of our users in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Protection Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at https://find-integrative-medicine-in-grand-rapids-kentwood-muskegon.fullyfitlife.com
  2. Mobile applications and services provided by us
  3. Any other services or products offered through our platform

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This policy outlines the practices related to:

  1. User accounts and authorized access to our services
  2. Interactions on our websites, including browsing and data collection
  3. Communication from us, such as newsletters, emails, calls, or text messages

Personal Data Collection

We collect several types of personal information to enhance your experience and provide quality services. This includes:

  1. Account Information: Details associated with your user account, including usernames and passwords.
  2. Payment Information: Data related to transactions, such as payment method, billing address, and order history.
  3. Financial Information: Financial records required for processing payments or refunds.
  4. Purchase Information: Items you have bought from us, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device when using our apps.
  6. Location Data: Your geographical location when utilizing our services on a map or during check-ins.
  7. Feedback: Comments, reviews, and responses you provide to enhance our services.
  8. Social Media Information: Details obtained through social media platforms when you connect your account with ours.
  9. Product Information: Preferences, comments, and feedback about our products and services.

We collect this data through various methods: user input forms, online interactions, automated tracking technologies (like cookies), and third-party partners who provide us with aggregated or de-identified data.

Cookies

We employ cookies to enhance your browsing experience and gather analytics on how our website is used. Cookies can be categorized as:

  1. Strictly Necessary: Essential for navigating our site and using its features.
  2. Preference: Remembering user preferences and settings.
  3. Analytics: Collecting information about your interaction with our services to improve performance.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose of its collection or as required by law. Once the retention period expires or when the purpose is achieved, we will securely delete or anonymize your information.

Security Measures

To safeguard your personal data, we implement robust security measures:

  • Encryption during data transmission and storage
  • Engaging secure third-party payment processors and service providers
  • Regularly reviewing and updating our security protocols to adapt to emerging threats

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or store personal information from minors. If you believe we have collected such data by mistake, please contact us immediately so that we can take the necessary steps to rectify it.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access and rectification of your data
  • Erasure or right to be forgotten
  • Restriction or object to the processing of your data
  • Right to data portability
  • Right to withdraw consent (if applicable)
  • Non-discrimination for exercising your privacy rights

To exercise these rights, please reach out to our Data Protection Officer using the contact details provided below. We will respond to your request promptly and in accordance with applicable laws.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be effectively communicated through our website or by directly contacting users who have provided us with their email addresses.

Contact Information

For any questions, requests for data access or deletion, or feedback regarding our privacy practices:

  • Email: contact@find-integrative-medicine-in-grand-rapids-kentwood-muskegon.fullyfitlife.com
  • Address: [Provide physical address]

We appreciate your trust in us. By using our services, you agree to the terms outlined in this Privacy Policy.